Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit for our contemporary silhouettes.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Please contact our support team within 30 minutes of placement to request any changes.
Are your jewelry pieces water-resistant?
Our jewelry is crafted using high-quality materials designed for durability; however, to maintain the finish, we recommend avoiding prolonged exposure to water and chemicals.
Do you ship internationally?
Yes, CAINTÈ offers worldwide shipping. Custom duties and taxes are calculated at checkout for most international destinations.
How should I care for my CAINTÈ apparel?
We recommend following the specific care instructions on the internal garment label, typically suggesting a cold wash and air drying to preserve fabric integrity.
When will out-of-stock items be replenished?
We often release limited runs. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted of any restocks.